Shipping & Return

1. How long does it take to pack and ship my order?
2. What is the average delivery time?
3. Where do you ship your products?
4. Can I trace my order once it's shipped?
5. What is the cost of delivery?
7. What are the conditions for return?
8. What is the deadline for complaints?
9. How can I report a complaint?

Additional Information

1. Are your products cruelty free?
2. Do you offer any type of discount for professionals who use essential oils in their line of work?
3. Do you have a physical store?
4. How can I change my order?
5. Do you offer free samples of your products?